Last Updated: October 11, 2025
Hoboken Madd Hatter (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://hobokenmaddhatter.com, contact us, or interact with our messaging and marketing programs.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
When you use our website or services, you may provide:
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Contact Information — Name, phone number, email address, postal address.
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Reservation or Event Data — Date/time of booking, group size, special requests.
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Marketing Preferences — Opt-ins to SMS, email newsletters, or promotions.
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Payment Details — When applicable (e.g., event tickets, deposits).
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Feedback/Submissions — Messages or inquiries you send via contact forms or reviews.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
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Device & Usage Data — IP address, browser type, device ID, and operating system.
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Cookies & Analytics — We use cookies and similar technologies to track activity, analyze traffic, and personalize content.
You can manage cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect to:
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Provide, operate, and improve our website and services.
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Process reservations, orders, or event sign-ups.
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Send confirmations, reminders, and operational updates.
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Send you promotional offers, news, and event information if you have opted in.
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Respond to customer inquiries and support requests.
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Comply with legal obligations and enforce our Terms of Use.
3. A2P Messaging Policy (SMS/MMS Communications)
3.1 Consent
By providing your mobile phone number and opting in, you consent to receive periodic SMS or MMS messages from Hoboken Madd Hatter. These may include:
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Reservation confirmations or updates
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Event invitations or promotions
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Exclusive offers and announcements
3.2 Message Frequency and Fees
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Message frequency varies.
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Message and data rates may apply.
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You can opt out at any time by replying STOP to any message.
3.3 Opt-Out and Support
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Reply STOP to unsubscribe from promotional messages.
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Reply HELP for assistance or contact maddhatterhoboken@gmail.com for support.
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Opting out of marketing texts does not affect messages related to active reservations or required service notifications.
3.4 A2P Compliance Statement
We comply with all applicable A2P messaging regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
We only send messages to users who have given express consent and provide clear opt-out mechanisms.
We maintain records of consent, monitor message content for compliance, and ensure that our messaging partners adhere to carrier and regulatory requirements.
